People dine out for something unique they cannot replicate at home, or.. they are simply too busy to cook! Either way, our job here is to help save their time and help them find out if they'd like it or not!
Okay, so.. we would want to be thorough in this! Here is how you do it:
Lighting, tabletop, music, walls & ceilings, flooring, plants & flowers, artwork, outdoor seating if available.. Customer demographics: age, gender..
How does it make you feel to be there?
Does it have both Chinese and English? Do you have many things to choose from? How about their drink menu? How's their wine list? Do they charge for napkins and water?
Dirty or Clean? Old or Modern? How's their bathroom? Are their toilets western or Chinese style?
How's their flavor and cooking method? Fusion, Italian, Asian..? Is the food oily? Do the ingredients taste fresh..?
Plating, temperature, speed..? Is the portion too small?
Do they top up your glass without you asking? Do they give you the help requested right away? How often do they tend to you? Are there enough staff? Do they speak English? How long before your changes come back? Do you feel rushed to get out?
How does it compare to other restaurants that are similar (cuisine/pricing/taste..)?
Groups/Family friendly? Good for birthdays/weddings..and so? Would you bring your friends/dates here? Do they have private rooms? Non-smoking area?
History of restaurant, owner, or chef?