Wal-Mart Supercenter Shenzhen Shekou Branch
About Walmart China
Walmart entered the Chinese market and opened its first Supercenter and Sam’s Club in Shenzhen in 1996. Currently, Walmart operates a number of store formats in China including Supercenters, Sam’s Clubs, and Neighborhood Markets. As of August 5, 2010, Walmart had 189 units in 101 cities, and created over 50,000 job opportunities across China.
Walmart China firmly believes in local sourcing. We have established partnerships with nearly 20,000 suppliers in China. Over 95% of the merchandise in our stores in China is sourced locally. Meanwhile, Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All our stores in China are managed by Chinese local talent. 43% of leaders at senior manager level and above are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.
About Walmart China’s Corporate Social Responsibility Program
Walmart China is committed to being a good corporate citizen and has organized CSR efforts in five categories: environmental protection, community involvement, child welfare, educational support, and disaster relief. We have donated funds and in-kind support worth more than RMB60 million to local charities and welfare organizations since entering the China market. Moreover, Walmart China associates have dedicated over 180, 000 hours to these activities. Some of our recent CSR events are as below:
- Walmart donated over RMB 370,000 to the flooded area since June. Over 600 Walmart China associates have dedicated to these relief activities.
- In May 2008, Walmart pledged to donate over RMB 20 million to the Sichuan earthquake-stricken areas for buying items in short supply and community reconstruction. The projects included:
- Buying and delivering badly needed supplies to the earthquake-stricken areas immediately after the earthquake, by coordinating efforts with the Red Cross, the local government, relief organizations and civil affairs authorities.
- Donating RMB 5 million to the Sichuan Foundation for Poverty Alleviation for supporting programs to build countryside clinics in the earthquake-stricken area, and donating 20 ambulances worth more than RMB 2.5 million to the Health Department of Sichuan Province
- Committing RMB 6 million for the rebuilding of schools damaged in the earthquake through the “Sichuan Sustainable Schools project”. The project is managed by the China-US Center for Sustainable Development.
- Donating RMB 1.07 million to the international NGO Right to Play for the pilot program in Hanzhong and Ankang districts of Shaanxi Province to help orphaned and handicapped children
- Donating RMB 700,000 to support the Big Top project through partnership with Half the Sky Foundation, creating a warm and positive environment for children in the earthquake-stricken area
- Providing assistance to Beijing Normal University’s volunteer teaching trips in the quake area, establishing a recovery training room for teenagers by cooperating with the China Children and Teenagers’ Foundation, and “Youth Leadership Program among China University Students” developed by the Committee of 100.
- In November, 2009, Walmart China provided financial support to “The Program for Leadership Training and Cooperation for Sustainable Community Development in China” jointly launched by the Harmony Foundation of Canada and the National Training Center for Mayors of China
- In January, 2010, in response to the tragic earthquake in Haiti, Walmart operations around the world and the Walmart Foundation announced a $500,000 monetary donation to the Red Cross emergency relief efforts in Haiti. The company also sent pre-packaged food kits valued at $100,000 to Haiti. Walmart China also donated RMB 200,000 for disaster relief.
- In March 2010, Walmart in the U.S. announced an initial donation of $ 1million to the tragic earthquake in Chile. ?Walmart China and its union, and Walmart’s Global Sourcing team in China donated an additional RMB 400,000 in cash and in-kind support to Chile.
- In April, 2010, Walmart Foundation donated $150,000 to the international NGO, World Vision for Public Welfare Project for earthquake relief in Qinghai. ?Walmart China and its union, and the Walmart Global Sourcing team in China donated an additional RMB 525,000 in cash and in-kind support to Qinghai Yushu, which was devastated by a massive earthquake. In addition, Walmart China associates made an additional donation of RMB 401, 500. In this way, Walmart China and Walmart's global foundation are joining efforts to support Qinghai relief with a total donation worth RMB 1.95 million.
- For the whole year of 2009, Walmart held nearly 400 community activities at 150 stores in over 80 cities across China, including its traditional events like “anniversary celebration” and “community service week”. Over 50,000 customers from 150 communities participated in these activities.
- In January, 2010, Walmart China held a nationwide community campaign with the theme of “Caring about Climate Change, Making our Planet Healthier”, attracting more than 60,000 customers from 100 communities to participate.
- Through March to April, 2010, Walmart China launched its “Earth Month” green campaign across China, and turned off one third of the lighting in the stores during off-peak hours in response to WWF’s Earth Hour program. The campaign helps our stores and neighboring communities save 1 million kilowatt-hours of electricity and cut 860 tons of carbon dioxide emissions. Around 180 communities in over 90 cities, 38 million customers, 100 thousand Walmart associates and their families were actively involved in this campaign.
About Walmart China’s Sustainable Development
Besides providing assistance to the community and making grants, Walmart is committed to incorporating sustainability throughout its global supply chain and daily operations. Sustainability has been a global priority of Walmart since 2005. And we’ve committed to three major goals
- to be supplied 100 percent by renewable energy
- to create zero waste
- to sell products that sustain the word’s resources and the environment
In October, 2008, Walmart brought its top suppliers together in Beijing for the Sustainability Summit, outlining a series of aggressive goals and expectations to build a more environmentally and socially responsible global supply chain. Walmart is cooperating with its top 200 supplier factories to reach the goal of 20% energy efficiency improvement by 2012. In February, 2010, we announced a goal to eliminate 20 million metric tons of greenhouse gas (GHG) emissions from our global supply chain by the end of 2015. This is the equivalent of taking more than 3.8 million cars off the road for a year.
Walmart’s sustainability initiatives in China are aligned with the Chinese government’s environmental, social and energy objectives. And it is fully aligned with the company’s global sustainability goals. Walmart China’s sustainability goals and key programs mainly include:
- Building energy efficient stores and becoming the best-in-class sustainable retailer in China. Our goals are:
- 40% reduction in energy use in new proto stores against 2005 baseline by 2010
- 50% water use reduction in new proto stores against 2005 baseline by 2010
- 20% Green House Gas reduction by 2013 against 2005 baseline
- By using LED lighting as general lighting, adopting energy-saving refrigeration, installing heat reclamation systems, and turning down lighting during off-peak hours, etc, up to the first quarter of 2010, we have already achieved:
- 38.62% reduction in energy use in new proto stores against 2005 baseline
- 44.5% water use reduction in new proto stores against 2005 baseline
- 6.08% GHG reduction in energy use in existing stores
- Our Beijing Wangjing proto store has already achieved: 35% in energy reduction and 68% in water saving against 2005 baseline.
- Sell sustainable products. Set Walmart China’s Direct Farm Program as an example
Walmart’s Direct Farm Program started in 2007. We helped farmers better adapt to market conditions, encouraged them to choose standardized and scaled production methods, and provided instructions on ways to preserve the environment in production activities. These initiatives not only increased farmers’ income, but also helped Chinese customers get the benefits of fresh, safe, delicious, affordable and sustainable produce. ?Up to July 31, 2010, Walmart China had set up 46direct purchase bases in over 15 provinces and cities, spanning a total space of over 347,000 mu and benefiting more than 479,000 farmers. By 2011 Walmart expects to partner with 1 million farmers in its Direct Farm Programs across China, generating one third of the produce sold in Walmart’s China stores. In December 2008, Walmart was picked by the Ministry of Commerce and the Ministry of Agriculture as one of the first companies for the pilot “Direct Farm” program.
- Build a world-class, high-value sustainable supply chain. Set The Program of Capacity Building on Innovation and Sustainable Development in Chinese Manufacturing Enterprises as an example:
Since the launch of the project in October 2008 by Walmart and the Administrative Centre for China's Agenda 21 (ACCA21), a public institution under China’s Ministry of Science and Technology, the needs analysis of suppliers training has been carried out; CEO training and a number of technical training sessions have been held; pilot clean production audits have been completed in 4 companies in the food, clothing, electronics, and toy industries; project outcomes have been assessed; and the publicity and promotion on the outcomes of the project has been successful through the making of publicity materials. After nearly six months of clean production audits, the four pilot enterprises achieved lower power consumption per unit of product by 6.4%, 9%, 6.9% and 11% respectively, completing 32%, 45%, 34.5 % and 55% of their sustainable development goals in 2012 respectively, which lays a solid foundation to achieve their overall goal of saving 20% by 2012. 65 programs have been developed through pilot enterprise programs, 56 of which have been carried out with a total investment of about RMB 1.79 million and an economic benefit of about RMB 5.12 million.
Walmart is also committed to working with the Chinese government, supplier partners, and associations to achieve its sustainability goals by signing cooperative Memorandums of Understanding (MOUs).
- In October 2008, signed an MOU with the Administrative Center for China's Agenda 21 (ACCA21) with an aim to provide support for domestic enterprises to achieve sustainable development by launching The Program of Capacity Building on Innovation and Sustainable Development in Chinese Manufacturing Enterprises.
- In October 2008, signed an MOU with the China National Forestry Industry Association (CNFIA) to share expertise on forest certification.
- In December, 2008, signed an MOU with the Environmental Certification Center of the Ministry of Environmental Protection (MEP)to develop environmentally responsible standards for all stores in China.
- In October, 2009, signed an MOU with ACCA21 regarding launching the “Walmart Cup” Youth Technological Innovation Competition, to increase young people’s awareness of independent innovation, energy-saving and emission reduction, and to encourage them to become active in technological innovation.
- In October, 2009, signed two MOUs with the Ministry of Commerce (MOFCOM) and the Ministry of Agriculture (MOA), accelerating the expansion of Walmart’s Direct Farm program and promoting its experience.
- In April, 2010, signed an MOU with the China Beverage Industry Association for a joint effort on promoting clean production and sustainable development in the beverage industry.
- Partnered with suppliers to promote eco-packaging and improve energy efficiency in home appliances.
- Through partnership with local governments, we’re leading initiatives in different parts of the country to prepare export manufacturers to produce for the domestic market as well through PSEE - Program Supporting Export-oriented Enterprises in Developing Domestic Market, helping them overcome the economic downturn. Walmart promoted PSEE in Guangdong, Jiangsu, Zhejiang, Fujian and other areas where export-oriented enterprises are concentrated since April 2009, sponsoring 7 PSEE activities and actively taking part in 9 related exhibitions and symposiums sponsored by central and local governments. Through this program, more than 1,000 enterprises attended PSEE trainings, over 60 of which have been able to put their products on the shelf of Walmart stores, driving a total sale of over RMB 50million.
Walmart China's Sustainability and CSR Efforts are also widely recognized by society. Some of the most recent awards and honors are listed below:
- 2010 Hurun CSR Top 50
- 2009 Shenzhen Top 30 Retail Chain by Shenzhen Chain Store and Franchise Association
- Top Ten Global Leaders in Green Economy by International Green Economy Association (IGEA)
- The Top Charity Brand that Influences Chinaat the Top Brands Contributors Awarding Ceremony. (General Assembly on China Brands and Communications 2010) hosted by China Media Culture Promotion Association (CMCPA)
- Shenzhen 30-Year Business Achievement Awards - Excellent Retail Company by Southern Metropolis Daily & Shenzhen Retail Business Association
- 2009 Best Corporate Public Image Award-Multinational Corporation by the Best Corporate Public Image Evaluation Committee and sohu.com
- Walmart China President & CEO Ed Chan was selected as one of the People of the Year 2009 - Outstanding Person of Low-Carbon Economy by Forbes China
- Walmart ranks number one on the 2009 Multinational Company’s Contribution to China List by the China Enterprise Federation, China Enterprise News and China Corporate Social Responsibility Research Center?
- Walmart was listed among the China Top 100 Brands and Top 10 Foreign Brands at the P.R. China’s 60th Anniversary by People’s Net of the People’s Daily and the China Newsweek
- The Farm Produce Circulation Special Award of Merit by the China Agriculture Wholesale Market Association and CCTV 7
- The Satisfactory Chain Retailers selected by Suppliers by Business Information of Shanghai, six years in a row
- Academician-recognized Best Employers in China by www.ChinaHR.com, six years in a row
- Contribution of Fortune Global 500 in China – Top 100 Companies by Southern Weekend, five years in a row
- The 2009 Business Week Greener - China Business Award
- China Green Bench Mark Company 2008 by the China Entrepreneur Club
- Most Valuable Brands in China by FORTUNE China
- Best Employer Award 2009 in China by Hewitt
- Best Employer in China by FORTUNE China and Watson Wyatt
- Most Generous MNC Donors in China by Forbes China
- Most Admired Companies in China by FORTUNE China
- Community Involvement Award in China by the Guangming Daily