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CEO Light & Warmth Award Winner – Laundry Attendant Bill Hao

2016 CEO Light & Warmth Award Winner – Laundry Attendant Bill Hao

Hilton Shenzhen Shekou Nanhai 

2016 CEO Light & Warmth Award Winner – Laundry Attendant Bill Hao

Bill Hao, a team member of Laundry department in Hilton Shenzhen Shekou Nanhai, has been awarded 2016 CEO Light & Warmth Award with USD 10,000 net cash bonus. On March 24th, 2017, leaders from Hilton and owning company came to Eden Garden, honoring and celebrating for Bill’s outstanding performance including SVP Operations GCM Bruce McKenzie, VP Ops China North & South David Kelly, VP of Human Resources GCM Christine, Director of Human Resources South China Lily, Director of Sales South China Lucinder, General Manager of China Merchants Shenzhen Maillen Hospitality Management Company Mr. Zhang Yuenong,Operation and Sales and Marketing Director Jeff, Owner's Representative of Hilton Shenzhen Shekou Nanhai Auric etc. 

“I feel very privileged to be here today to join everyone in celebrating Bill receiving the CEO Light & Warmth Award. I had heard a lot about Bill before he won this award. About what an amazing person he was and how he was an example of everything that Conrad Hilton meant when he talked about the Light & Warmth of Hospitality. So to be able to meet Bill today and be part of the celebration of his achieving the amazing honor will be a special memory for me. Bill, you set an example for all of us on how to live our life to help others and make a difference. Thank you for everything you do to make Hilton the most hospitable company in the world. You make every team member in greater China incredibly proud. I hope you enjoy the party.” Mr. Bruce McKenzie said in the recognition party.

Mr. David Kelly also showed his appreciation, “I wanted to say a big thank you for inspiring not only your own team, but your entire Hotel, the China region and certainly myself personally. I admire your leadership qualities and appreciate the time effort and commitment you give to your job and team every day. You are the truest representation of our values and our mission to be the most hospitable company in the world. Thank you for all you do!”

General Manager of China Merchants Shenzhen Maillen Hospitality Management Company Mr. Zhang also showed his congrats to Bill and highly appreciated the recognition system of Hilton. Mr. Zhang wishes that more talents like Bill, who are full of positive energy, will continue to be trained and cultivated by Hilton.  

Bill Hao joined the Laundry section of the hotel’s Housekeeping Department in April 2015. Nothing special about that you might say, except that Bill is profoundly deaf. In 2016, an additional three deaf team members joined the same department. Skill training was challenging for managers and supervisors until Bill took the initiative and showed the new recruits how to do their job. He has strong interpersonal skills and, despite his long working hours, he makes time to help colleagues who might be feeling depressed or worried about personal problems. His kind and helpful nature has endeared Bill to the entire team. In 2016, he competed in the Fourth Guangzhou Paralympic Games and everyone was delighted when he brought home a bronze medal in the discus event. All hotel team members were proud of him!

Bill and Blue Energy Committee members visited the “Promised Land” special needs school to show disabled students that they, too, can master many skills and take charge of their own life. Bill’s positive living attitude successfully influences others, by spreading light and warmth to people around him.

About The CEO Light & Warmth Award

The CEO Light & Warmth Award recognizes exceptional Team Members and employees of franchisees who consistently go beyond expectations and who embody Hilton’s Values of Hospitality, Integrity, Leadership, Teamwork, Ownership and Now. This is the highest form of recognition our company awards.

Address & Contact:

Hilton Shenzhen Shekou Nanhai


Place Address:1177 Wanghai Rd, Nanshan District, Shenzhen

Website: Hilton Shenzhen Shekou Nanhai's Website

Place Phone: +86 755 2162 8888

Email: [email protected]

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About the Author
Company: Shenzhen Party
Job Title: Account Manager
Location: Futian District
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Member For: 6 years 20 weeks ago