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Guest Relations Manager

Posted June 26th, 2018 by Lydia Zeng

Responsibilities:

Greet the guests;
Provide check-in/check-out service for golf/hotel for foreign guests;
Assist and reply any queries for foreign guests;
Collect guest comments of the feedback on our services and facilities;
Handle complaints from foreign guests;
Provides cordial attention to guests by overseeing and following the 6 – phase guest relations focus: pre-arrival; arrival; in-house; departure; follow up & promotion;
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations;
Maintains the effective guest relations to ensure maximum guest satisfaction through personal recognition & service;
Provide English language training to the local staff;

 
Guest Relations Officers

Posted June 26th, 2018 by chinasemester

Duties:
- Working at the department of Reception, or Dining, Convention Service, Shopping and Entertainment.
- 40 working hours per week

Requirements:
- International candidates with age of 18-30 years old
- Bachelor degree or above; female preferred
- Major in tourism/Hospitality highly preferred;
- Fluency in English; other foreign languages a plus
- Chinese language a big plus but not a must
- Good communication skills

Salary: negotiable; free single guest room and free daily meals; working visa assistance

Job location :( Shenzhen, Dongguan, Zhuhai, Zhaoqing, Guangdong province)

If you are interesting the position, please send your RESUME to us. Thanks!

 
Looking for Guest Relations Officers

Posted May 31st, 2018 by chinasemester

Duties:
- Working at the department of Reception, or Dining, Convention Service, Shopping and Entertainment.
- 40 working hours per week
Requirements:
- International candidates with age of 18-30 years old
- Bachelor degree or above; female preferred
- Major in tourism/Hospitality highly preferred;
- Fluency in English; other foreign languages a plus
- Chinese language a big plus but not a must
- Good communication skills
Salary: negotiable; free single guest room and free daily meals; working visa assistance
Job location :( Shenzhen, Dongguan, Zhuhai, Zhaoqing, Guangdong province)
If you are interesting the position, please send your RESUME to us. Thanks!

 
Renting my room for 1 month between July and August.

Posted April 10th, 2018 by Chia Jaunu

Short period room for rent.
If you have any info please drop me an email. ChiMelove is my wechat
Thank you

 
Guest Relations Officers

Posted March 13th, 2018 by chinasemester

Duties:
- Working at the department of Reception, or Dining, Convention Service, Shopping and Entertainment.
- 40 working hours per week

Requirements:
- International candidates with age of 18-30 years old
- Bachelor degree or above; female preferred
- Major in tourism/Hospitality highly preferred;
- Fluency in English; other foreign languages a plus
- Chinese language a big plus but not a must
- Good communication skills

Salary: negotiable; free single guest room and free daily meals; working visa assistance

Job location :( Shenzhen, Dongguan, Zhuhai, Zhaoqing, Guangdong province)

If you are interesting the position, please send your RESUME to us. Thanks!

 
Senior Customer Service

Posted March 12th, 2018 by Robert cutler

Job Responsibilities:
1. Deliver the best customer service by answering the phone calls and replying the e-mails in a timely manner;
2. Identify customers’ needs, provide a customized itinerary and car rental package and quote correctly based on company resource;
3. Utilizing software, databases, scripts, and tools appropriately;
4. Adherence to quality standards, deadlines, metrics, proper procedures and department goals during the daily operations;
5. Build sustainable relationships and engage customers by taking the extra mile, seize opportunities to upsell services when they arise;
6. Train the new colleagues, assist Junior staffs in handling difficulties or complex problems in an efficient way to optimize customer satisfaction and minimize the loss;

 
Senior Customer Service

Posted March 12th, 2018 by Robert cutler

Job Responsibilities:
1. Deliver the best customer service by answering the phone calls and replying the e-mails in a timely manner;
2. Identify customers’ needs, provide a customized itinerary and car rental package and quote correctly based on company resource;
3. Utilizing software, databases, scripts, and tools appropriately;
4. Adherence to quality standards, deadlines, metrics, proper procedures and department goals during the daily operations;
5. Build sustainable relationships and engage customers by taking the extra mile, seize opportunities to upsell services when they arise;
6. Train the new colleagues, assist Junior staffs in handling difficulties or complex problems in an efficient way to optimize customer satisfaction and minimize the loss;

 
Looking for Guest Relations Officers

Posted March 7th, 2018 by chinasemester

Duties:
- Working at the department of Reception, or Dining, Convention Service, Shopping and Entertainment.
- 40 working hours per week

Requirements:
- International candidates with age of 18-30 years old
- Bachelor degree or above; female preferred
- Major in tourism/Hospitality highly preferred;
- Fluency in English; other foreign languages a plus
- Chinese language a big plus but not a must
- Good communication skills

Salary: negotiable

Job location :( Shenzhen, Dongguan, Zhuhai, Zhaoqing, Guangdong province)

If you are interesting the position, please send your RESUME to us. Thanks!

 
Looking for Guest Relations Officers

Posted January 12th, 2018 by chinasemester

Duties:
- Working at the department of Reception, or Dining, Convention Service, Shopping and Entertainment.
- 40 working hours per week

Requirements:
- International candidates with age of 18-30 years old
- Bachelor degree or above; female preferred
- Major in tourism/Hospitality highly preferred;
- Fluency in English; other foreign languages a plus
- Chinese language a big plus but not a must
- Good communication skills

Salary: negotiable; free single guest room and free daily meals; working visa assistance

Job location :( Shenzhen, Dongguan, Zhuhai, Zhaoqing, Guangdong province)

If you are interesting the position, please send your RESUME to us. Thanks!

 
Receptionist

Posted December 30th, 2017 by Mandarin Orient...

Mandarin Oriental Hotel require the services of qualified and hard working persons for immediate job placement to fill the post of Receptionist.

Responsibilities:

✵Serve visitors by greeting, welcoming, directing and announcing them appropriately
✵Answer, screen and forward any incoming phone calls while providing basic information when needed
✵Receive and sort daily mail/deliveries/couriers
✵Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
✵Update appointment calendars and schedule meetings/appointments
✵Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Qualifications Requirements:

✵Proven working experience in similar roles
✵Proficient with Microsoft Office Suite

 





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