How to capture a screen shot when encountering a site problem

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Whenever you encounter a problem with the site, trouble shooting of the problem will be much more faster if we could see a screen shot of the problem page.

The following is a procedure on how to capture a screen when an error occurs:

- when you find a problem with a page, select the window for the page ( to make sure that the problem page is the active window)

- then press Ctrl+"Print Screen"

- then open up any image editor (Windows Paint, Photoshop, etc...)

- then press Ctrl+V

- then save the image as JPG, PNG or BMP format

- then when emailing the site admin or any of the site moderators of the problem, just attach the image file together with a detailed description of the problem.

- additional information that might help speed up the resolution to the problem will be:

- user account (username or email used when the problem occurred)

- browser (the internet browser you were using when the problem occured, ex. Firefox 3, Internet Explorer 6, Safari, Google Chrome, etc...) - also include the browser version if you know what the version is

- operating system used ( Windows, Mac OSX, Linux, etc...)

- time when the problem was encountered

These information together with the screenshot(s) will help expedite finding the solution to a problem whenever you see one in the site.