12345 hears expat concerns
Han Ximin
FOREIGNERS can access information about working and living in Shenzhen, and also lodge complaints about government inaction by calling 12345, the all-in-one government hotline which opened Wednesday.
The hotline has 100 operators, of whom 10 will answer phone calls from foreigners. It will be open round-the-clock and offer services in Mandarin, Cantonese and English.
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